Blog

Today, we honour Cordillera Day, which is celebrated annually in April to mark significant events in the region’s history. The gathering coincides with the death anniversary of key leaders of Kalinga and Bontok peoples, paying tribute to the martyrs who paved the way for continued collective action.

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The Philippines is branded as the call center capital of the world. And chances are, folks in the diaspora have unknowingly spoken to a kababayan on the other end of a customer service call. But behind the cheerful voice and scripted lines are workers battling long nights, low pay, and corporate exploitation. It’s time we paid attention to what Filipino agents are really up against.

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